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Code Name HTTP Status Description
0 PassThroughError 100 Oops! An error has occurred.
3 BadPassword 400 The information you entered doesn't match what we have on file. Please check the information you entered or create a new AMC Stubs Account.
4 ExpiredPasswordResetToken 400 Your authentication could not be validated.
5 InactiveAmcAccount 400 Your authentication could not be validated.
6 InactiveProvider 400 Your authentication could not be validated.
8 InvalidApplicationSetting 400 Your authentication could not be validated.
11 InvalidEmail 400 Your authentication could not be validated.
12 InvalidOauthAccessToken 400 Your authentication could not be validated.
13 InvalidOldPassword 400 Your authentication could not be validated.
14 InvalidPasswordFormat 400 Your authentication could not be validated.
15 InvalidPasswordResetToken 404 Your authentication could not be validated.
17 NoAccessTokenVerifier 400 Your authentication could not be validated.
18 OldPasswordMatchesNewPassword 400 The password entered does not meet the minimum requirements. Please try again with a different password.
19 ProviderAlreadyLinked 400 Your authentication could not be validated.
20 ProviderAndProfileAlreadyLinked 400 Your authentication could not be validated.
21 UnknownAccountEmail 404 The information you entered doesn't match what we have on file. Please check the information you entered or create a new AMC Stubs Account.
22 UnknownAccountId 404 Your authentication could not be validated.
23 UnknownAuthenticationToken 404 Your authentication could not be validated.
24 UnknownProviderAccountProfileId 404 Your authentication could not be validated.
25 UnknownProviderId 404 Your authentication could not be validated.
31 InvalidLegacyPassword 400 The information you entered doesn't match what we have on file. Please check the information you entered or create a new AMC Stubs Account.
32 UnknownLoyaltyAccount 400 The information you entered doesn't match what we have on file. Please check the information you entered or create a new AMC Stubs Account.
36 AliasLimitExceeded 400 Your authentication could not be validated.
38 UnknownAccountAlias 400 Your authentication could not be validated.
41 ExceededMaxAttemptsInPeriod 400 You have been locked out due to too many failed attempts to sign in.  Please reset your password.
44 InvalidPhoneNumber 400 Your authentication could not be validated.
45 AliasRequired 400 Your authentication could not be validated.
47 MissingProviderAccountProfileId 400 Your authentication could not be validated.
48 MissingResetToken 400 Your authentication could not be validated.
49 PasswordResetTokenMismatch 400 Your authentication could not be validated.
50 FraudulentLoyaltyAccount 400 Your authentication could not be validated.
51 RequiredPasswordChange 400 Your authentication could not be validated.
52 CancelledLoyaltyAccount 400 Your authentication could not be validated.
53 TransferredLoyaltyAccount 400 Your authentication could not be validated.
54 UnregisteredLoyaltyAccount 400 Your authentication could not be validated.
55 FailedActivationLoyaltyAccount 400 Your authentication could not be validated.
56 InactiveLoyaltyLoyaltyAccount 400 Your authentication could not be validated.
57 NotActivatedLoyaltyAccount 400 Your authentication could not be validated.
58 MergeLoyaltyAccount 400 Your authentication could not be validated.
59 ExpiredLoyaltyAccount 400 Your authentication could not be validated.
60 DuplicateAuthenticationRequest 409 Your authentication could not be validated.
61 UnauthorizedAuthToken 401 Oops! An error has occurred.
62 MissingAmcAccount 401 Oops! An error has occurred.
63 TokenAccountIdMissMatch 401 Oops! An error has occurred.
1000 ServiceNotRegisteredError 500 Oops! An error has occurred.
4002 UnknownOrderId 404 Oops! An error has occurred.
4003 UnknownTenderType 404 Oops! An error has occurred.
4004 UnknownProduct 404 Oops! An error has occurred.
4005 UnknownBoxOfficeScheduleArchiveIdAndTicketTypeName 404 Oops! An error has occurred.
4006 UnknownAccountId 404 Oops! An error has occurred.
4007 UnknownOrderItemInOrder 404 Oops! An error has occurred.
4008 UnalterableEntity 400 Oops! An error has occurred.
4009 ValidationException 400 Oops! An error has occurred.
4012 InactiveTender 400 Oops! An error has occurred.
4013 UnknownOrderTenderNumberInOrder 404 Oops! An error has occurred.
4015 InvalidEntityStatus 400 Oops! An error has occurred.
4017 UnknownOrderItemIdInOrder 404 Oops! An error has occurred.
4018 ProductSoldOut 400 The showtime you selected has sold out and is no longer available. Please choose another showtime and try again.
4020 ServiceUnavailable 503 Oops! An error has occurred.
4024 UnknownBoxOfficeSchedule 404 Oops! An error has occurred.
4026 UnexpectedNullValue 404 Oops! An error has occurred.
4029 UnknownAdapter 500 Oops! An error has occurred.
4031 UnableToSettleTender 400 Oops! An error has occurred.
4033 UnknownTender 404 Oops! An error has occurred.
4034 ProductUnavailable 400 Oops! An error has occurred.
4035 UnknownSeat 404 The seat requested could not be located
4036 TenderAmountMismatch 400 Oops! An error has occurred.
4037 InvalidOperation 400 Oops! An error has occurred.
4040 MediaImageNotFound 404 Oops! An error has occurred.
4041 UnknownOrderToken 404 Oops! An error has occurred.
4042 UnknownOrderItemToken 404 Oops! An error has occurred.
4043 NoReservedSeatingForBoxOfficeScheduleArchive 404 Oops! An error has occurred.
4051 InactiveAmcAccount 400 Oops! An error has occurred.
4054 PoorlyFormedEmailAddress 400 Oops. The email provided doesn't look quite right.
4057 UnknownInternalRelease 404 Oops! An error has occurred.
4059 ZeroGiftCardAmount 400 The gift card number you entered has no value remaining. Please enter an alternate gift card or proceed with an alternative payment method.
4060 MaxNumberOfGiftCardsAsTender 400 Oops! An error has occurred.
4063 OrderTenderTypeExceededMaxAuthAttempts 400 Oops! An error has occurred.
4064 TicketTypeNotValidForBoxOfficeScheduleId 400 Oops! An error has occurred.
4066 RefreshBoxOfficeScheduleExpirationFailed 400 Oops! An error has occurred.
4067 UnableToSellTicketsForPassedShowTime 400 We are unable to sell tickets to a showtime that has already passed.
4069 NoPurchasedTicketsInOrder 404 Oops! An error has occurred.
4073 GiftCardLocked 400 Oops! An error has occurred.
4074 ZeroLoyaltyCardAmount 400 Oops! An error has occurred.
4077 InsufficientLoyaltyPoints 400 Oops! An error has occurred.
4078 InvalidLoyaltyAccountStatus 400 Oops! An error has occurred.
4079 UnalterableEntityTendersNotEmpty 400 Oops! An error has occurred.
4081 OverPaymentError 400 Oops! An error has occurred.
4082 ZeroTenderAmount 400 Oops! An error has occurred.
4083 CouldNotRetrieveLoyaltyAccount 500 Oops! An error has occurred.
4084 LoyaltyPointRefundAmountTooLarge 400 Oops! An error has occurred.
4085 LoyaltyAccountNotEligibleToEarnRewards 400 Oops! An error has occurred.
4087 InvalidGiftCard 404 The gift card number or pin you entered is invalid. Please verify and re-enter.
4091 CannotReverseLoyaltyAccountChanges 400 Oops! An error has occurred.
4095 ReservedTicketUnavailable 404 The seat you selected is no longer available. It was purchased by another guest or the auditorium has reached capacity. Please choose another seat or showtime and try again.
4096 UnknownBalanceInquiryLogToken 404 Oops! An error has occurred.
4097 UnknownBalanceInquiryLogReferenceNumber 404 Oops! An error has occurred.
4098 NotEnoughAvailableSeats 400 There are not enough available seats remaining.
4100 UnknownVendorKey 400 Your Vendor Token could not be found.
4101 VendorTendorTypesNotFound 500 Vendor Tendor Types not found.
4102 InvalidTenderTypeForBulkOrder 400 Bulk purchase order may use tenders of Invoices or Credit Cards
4103 InvalidPagingSpecified 400 Oops! An error has occurred.
4104 SuperBuyerMustBeInternal 401 must be an internal buyer for AMC Theatres
4105 InvalidEmailAddress 400 Oops! An error has occurred.
4106 BlacklistedEmailAddress 400 Oops! An error has occurred.
4107 ActionRequiresMatchingWebVendor 401 Oops! An error has occurred.
4108 WebVendorNotFound 404 Oops! An error has occurred.
4109 RequiresSameWebVendorAttributeNotConfigured 500 Oops! An error has occurred.
4110 ConcessionDiscountsDoNotAlign 500 Oops! An error has occurred.
4111 InvalidProductTypeForBulkOrder 400 Bulk purchase order may contain tickets only
4112 VendorTendorTypeNotAuthorized 500 Vendor Tendor Types not authorized.
4113 EmailRecipientsRequired 400 Oops! An error has occurred.
4114 UnableToSendSMS 500 Oops, we are unable to send a sms confirmation for that product.
4115 EmailBodyRequired 400 Oops! An error has occurred.
4116 EmailSenderRequired 400 Oops! An error has occurred.
4117 OrderIdRequired 400 Oops! An error has occurred.
4118 WrongTicketPriceCode 500 Wrong ticket price code.
4119 NoTheatreNodes 500 No theatre nodes.
4120 RadiantNotAccepted 500 The seat you selected is no longer available. It was purchased by another guest or the auditorium has reached capacity. Please choose another seat or showtime and try again.
4121 CircuitBreakerOpen 500 Oops! An error has occurred.
4122 RadiantDown 500 An error occurred while trying to your tickets at the theatre.
4124 UnableToLocateLoyaltyAccount 400 Unable To Locate Loyalty Account
4128 BraintreeUnavailable 500 The Credit Card Service is currently unavailable.
4129 FirstDataDown 408 The Gift Card Service is currently unavailable.
4130 GiftCardProviderUnavailable 500 The Loyalty Service is currently unavailable.
4132 UnknownVendorCode 404 Oops! An error has occurred.
4133 TransactionsInPeriodExceeded 400 Oops! An error has occurred.
4134 PaymentMethodTokenUsagePerPeriodExceeded 400 Oops! An error has occurred.
4135 CannotRefreshExpiration 400 Oops! An error has occurred.
4137 InvalidGiftCardVendorResponse 500 Oops! An error has occurred.
4138 LockedGiftCard 400 Oops! An error has occurred.
4139 InvalidGiftCardPin 400 Oops! An error has occurred.
4140 InvalidGiftCardProvided 400 Oops! An error has occurred.
4141 GiftCardVendorSystem 500 Oops! An error has occurred.
4142 InvalidGiftCardEanOrScv 400 Oops! An error has occurred.
4143 LegacyGiftCard 400 We're sorry, but this gift card cannot be redeemed online. Please bring it into the theatre to redeem.
4144 AccountClosed 400 The gift card account has been closed, probably because the account balance was $0.00
4145 DuplicateProduct 500 Oops! An error has occurred.
4146 KobieDown 500 Kobie down.
4149 InvalidSku 400 Oops! An error has occurred.
4155 VendorNodeGroupMissing 500 Oops! An error has occurred.
4160 ComponentsCantHaveComponents 400 Oops! An error has occurred.
4163 MissingTheatreProduct 404 Oops! An error has occurred.
4167 InsiderOrderMustContainConcessionsToUseRewards 400 Oops! An error has occurred.
4168 InsiderRewardsCannotExceedConcessionsTotal 400 Loyalty rewards used by Insider Members cannot exceed the amount of concessions purchased.
4169 FailedReleasingInventory 500 Oops! An error has occurred.
4170 UnknownConcessionType 500 Oops! An error has occurred.
4174 CouldNotFinalizeLoyaltyTransaction 400 Could not apply discounts for card number .
4175 TicketConfirmationFailed 500 Oops! An error has occurred.
4177 WalletNotFound 404 Oops! An error has occurred.
4178 ExceededMaxAttemptsInPeriod 400 Exceeded maximum lookup attempts.
4180 TicketProcessingFailure 500 Oops! An error has occurred.
4183 UnableToLocateAmcAccount 400 Unable to locate Amc Account
4184 UnknownTheatreNodeCombination 404 Oops! An error has occurred.
4185 DisneyRewardDollarsInvalidTenderForNonDisneyTicketItems 400 Disney Reward Dollars are not valid tender for non-Disney ticket order items.
4186 DisneyRewardDollarsTwoCardLimit 400 A maximum of 2 Disney Rewards Redemption Cards may be applied to your order.
4187 ProductNotAvailableForAnonymousOrders 400 Selected Product not available to unauthenticated customer
4188 UnableToFindProductSubscriptionForAccount 400 Unable To Find Product Subscription for Account.
4190 MissingGiftCardCardNumber 400 Oops! An error has occurred.
4191 ErrorRetrievingDeliveryTimes 500 Sorry, your selected delivery time is no longer available. Please select another available time.
4192 ErrorRetrievingPickupTimes 500 Oops! An error has occurred.
4193 OrderEmailMismatch 400 Order not found.
4200 CouldNotCancelProductSubscription 500 Could not cancel A-List Membership.
4201 CouldNotUpgradeCastAccountToAmcStubsAList 400 Cast account members may not upgrade to a A-List Membership.
4202 TransactionExpired 500 Too much time has passed since the payment was added to your order. Please add a new payment.
4203 TransactionTokenInvalid 404 Invalid payment.
4205 InvalidDeliveryTypeForConcession 400 Concessions DeliveryType must be ExpressPickup or DeliveryToSeat
4206 CannotApplyLoyaltyDiscounts 400 Oops! An error has occurred.
4208 CannotApplyLoyaltyDiscountsNoLoyaltyCard 400 Oops! An error has occurred.
4209 CannotApplyLoyaltyDiscountsMultipleTheatres 400 Oops! An error has occurred.
4213 InvalidTheatreNumberForLoyaltyProduct 400 Oops! An error has occurred.
4216 InvalidAmcStubsAListProductType 400 Oops! An error has occurred.
4218 MissingProductGroupChoices 500 Oops! An error has occurred.
4219 InvalidRequiredQuantity 500 Oops! An error has occurred.
4220 DeliverToSeatMissingShowtimeId 500 Oops! An error has occurred.
4221 DeliverToSeatMissingDeliveryDateTime 500 Oops! An error has occurred.
4224 ExpressPickupMissingPickupDateTime 500 Oops! An error has occurred.
4226 OrderConfirmationFailedForTheatre 500 Oops! An error has occurred.
4227 CannotApplyLoyaltyDiscountsNoTicketsOrConcessions 400 Oops! An error has occurred.
4228 InvalidProductCombinationAddedToOrder 400 Oops! An error has occurred.
4230 SeatNameMismatchError 500 Oops! An error has occurred.
4231 PriceTaxMismatch 500 Oops! An error has occurred.
4232 LineItemAlreadyExists 400 Oops! An error has occurred.
4233 TicketNotYetAvailableForPurchase 400 Ticket not yet available for purchase
4234 DuplicateAListProduct 400 Oops! An error has occurred.
4235 InvalidLoyaltyPurchaseByType 400 Oops! An error has occurred.
4236 CannotUpdateMultipleItemsAtOnce 400 Oops! An error has occurred.
4237 CannotCreateSubscriptionAccount 500 Oops! An error has occurred.
4238 CannotRollbackSubscriptionAccount 500 Oops! An error has occurred.
4239 CannotLocateBraintreeSubMerchantAccount 400 Oops! An error has occurred.
4240 MissingConcessionTheatreNumber 500 Oops! An error has occurred.
4241 AListSubscriptionAlreadyActive 400 User already has active A-List subscription.
4243 AListSubscriptionAlreadyOnPlan 400 User A-List subscription is already at the requested tier.
4244 AListSubscriptionPlanCouldNotBeChanged 500 Oops! An error has occurred.
4245 AListSubscriptionNotEligibleForPlan 400 This A-List subscription is not eligible to switch to the selected tier.
4247 ProductSubscriptionPlansNotFound 404 Oops! An error has occurred.
4259 AddressNotFound 404 Oops! An error has occurred.
4260 OrderTotalCannotBeNegative 500 Oops! An error has occurred.
4263 InvalidProductType 500 Oops! An error has occurred.
4264 InvalidPromoCodeLength 400 This voucher number or PIN is invalid. Please double check your information and try again.
4265 InvalidPromoCodePinLength 400 This voucher number or PIN is invalid. Please double check your information and try again.
4266 UnknownPromoCodeType 400 This voucher cannot be redeemed. If you feel this is in error, please contact us at [email protected].
4267 MaxConcessionPromoCodePerOrderLimitReached 400 This voucher number or PIN is invalid. Please double check your information and try again.
4268 MaxTicketPromoCodePerOrderLimitReached 400 This voucher number or PIN is invalid. Please double check your information and try again.
4271 StandardPromoCodeError 400 Promo Code not applied. Please check the promotion details for the correct spelling and purchase qualifications.
4272 CouldNotApplyPromoCodeToNonPendingOrder 400 We are currently unable to process this voucher. Please proceed using other payment for your purchase.
4273 PromoCodeAlreadyAppliedToOrderItem 400 We are currently unable to process this voucher. Please proceed using other payment for your purchase.
4274 MaxFailedPromotionCodeEntryAttemptsPerOrderLimitReached 400 This voucher number or PIN is invalid. Please double check your information and try again.
4277 DuplicateOrder 400 Oops! An error has occurred.
4278 OrderAccountNotVerified 400 The AMC Account associated with this order requires verification
4281 PromoCodeRemovalFailed 500 We were unable to remove this promotion code from your order. Please try again.
4284 UnknownOrderVendorTransactionId 404 Oops! An error has occurred.
4288 ConcessionOrderItemTypeMismatchError 400 Oops! An error has occurred.
4289 TheatreRequiresShowtimeId 400 A showtime must be provided to order concessions at this theatre.
4290 InvalidPromoCodePrefix 400 This voucher can only be applied at the theatre.
4291 VoucherRedemptionCannotCombineWithOtherProducts 400 Oops! An error has occurred.
4292 CannotCreateVoucherSubscription 500 Oops! An error has occurred.
4293 VoucherTokenAlreadyRedeemed 400 Oops! An error has occurred.
4294 CannotRedeemVoucherTenderWithoutMatchingOrderItem 400 Oops! An error has occurred.
4295 OneVoucherTenderPerOrder 400 Oops! An error has occurred.
4296 VoucherConversionCannotCombineWithOtherProducts 400 Oops! An error has occurred.
4297 InvalidTenderTypeForVoucherProducts 400 Oops! An error has occurred.
4298 VoucherTokenInactive 400 Oops! An error has occurred.
4299 OrderNotFound 404 Oops! An error has occurred.
4300 GiftNotFound 404 Oops! An error has occurred.
4301 EmailGiftFailed 500 Oops! An error has occurred.
4302 CannotLookupWalletTenderWithoutAccountId 400 Oops! An error has occurred.
4305 CannotConvertVoucherMaxGiftCards 400 Oops! Looks like you’ve already reached your limit of 0 saved gift cards. To ensure your gift card is added, please use or remove at least one saved gift card.
4307 ConfirmationCodeSharedWithSubmittedOrder 404 Oops! An error has occurred.
4310 ZeroDollarSubscriptionPriceNotAllowed 400 Oops! An error has occurred.
4311 TicketUnavailableSocialDistance 404 The seat you selected is no longer available. It was purchased by another guest or blocked to accommodate social distancing. Please choose another seat and try again.
4312 UserNotAuthenticated 403 Oops! An error has occurred.
4313 UnableToChangeAccountId 403 Oops! An error has occurred.
4314 UnableToChangeLoyaltyCardNumber 403 Oops! An error has occurred.
4316 InvalidShowDateProvided 400 Oops! An error has occurred.
4318 CostCalculationError 500 Oops! An error has occurred.
4319 InvalidTenderTypeForGift 400 Oops! An error has occurred.
4320 InvalidTenderTypeForOrder 400 Oops! An error has occurred.
4321 MultiplePrivateTheatreRentalsPerOrder 400 Orders may not contain multiple Private Theatre Rental tickets.
4322 NoMoviesAvailableForPrivateTheatreRentalShowtime 400 This Private Theatre Rental has no available movies to select.
4323 MissingPrivateRentalInternalReleaseNumber 400 Order with Generic Private Theatre Rental does not have a selected movie.
4324 PrivateTheatreRentalMoviePriceTooLow 500 Oops! An error has occurred.
4325 UnableToSellPrivateTheatreRentalMoviePassedCutoff 400 We are unable to sell this Private Theatre Rental at this time.
4326 CannotAddProductForTheatreToOrder 400 Orders may not contain products for multiple theatres.
4327 PremiereSubscriptionMustBeAtFavoriteTheatre 400 Premiere subscription was be at guest's favorite theatre
4328 IntendedAttenanceRequired 400 Intended attendance is required.
4329 IntendedAttendanceInvalid 400 Intended attendance is invalid.
4330 PrivateRentalInternalReleaseNumberNotAvailable 400 Private rental internal release number is not available for showtime.
4331 MaximumIntendedAttendanceQuantityMissingForPrivateTheatreRental 500 Oops! An error has occurred.
4332 InvalidInternalReleaseNumberForTheatre 500 Oops! We’re unable to book a Private Theatre Rental showtime for the selected movie at this theatre. Please choose another theatre or movie and try again.
4333 AccountIdCannotBeNull 400 Oops! An error has occurred.
4334 FauxItemFulfillmentException 500 Oops! An error has occurred.
4335 MovieTicketsNotAvailable 400 Oops! An error has occurred.
4336 CreateFromRoutineNotSupportedException 400 Oops! An error has occurred.
4337 UnconfirmedBitPayInvoice 400 Oops! An error has occurred.
4338 BitPayInvoiceOrderIdMismatch 400 Oops! An error has occurred.
4339 BitPayInvoiceCreationFailed 500 Oops! An error has occurred.
4341 UnpaidAmountMustExceedThreshold 400 Oops! An error has occurred.
4342 RisFraudCheckDeclined 400 Oops! An error has occurred.
4343 FailedSendingFraudCheckRequest 500 Oops! An error has occurred.
4344 FailedToReceiveFraudCheckResponse 500 Oops! An error has occurred.
4345 ZoomRoomIdCannotBeNull 400 Oops! An error has occurred.
4346 FailedToInsertZoomRoomBookingId 500 Oops! An error has occurred.
4347 FailedToDeleteZoomRoomId 500 Oops! An error has occurred.
4348 ZoomRoomsMustBeUnique 400 Zoom Rooms must be unique in the order.
4349 ZoomRoomsMustHaveSameUTCTimes 400 Zoom Rooms must have the same UTC start times and end times.
4350 ZoomRoomsPassedAvailableTime 400 Zoom Rooms reservation must not be past cutoff time.
4351 ZoomRoomsMustHaveContactInfo 400 Zoom Rooms must have contact information.
4352 ZoomRoomIsAlreadyBooked 409 ZoomRoom is already booked.
4353 OrderIdRequired 400 Oops! An error has occurred.
4354 InvalidShowtimeId 400 Oops! An error has occurred.
4355 InvalidAuditoriumId 400 Oops! An error has occurred.
4356 OrderMustIncludeConcessions 400 Oops! An error has occurred.
4357 UnknownMediaImage 500 No media image was found for the supplied media image ID
4358 DuplicateMediaImages 400 Oops! An error has occurred.
4359 UnknownErrorOnPromoCode 500 We are currently unable to process this promo code. Please proceed using other payment for your purchase.
4360 PromoCodeNotFound 400 Please check the promotion details for the correct spelling and purchase qualifications.
4361 BadResponseOnGetPromoCode 400 We are currently unable to process this promo code. Please proceed using other payment for your purchase.
4362 OrderItemWithAppliedPromoCodeNotFound 404 Oops! An error has occurred.
4363 UnsupportedPromoCodeType 500 We are currently unable to process this promo code. Please proceed using other payment for your purchase.
4364 MultipleOrdersByEmailAndConfirmationCode 400 Oops! An error has occurred.
4365 OrderByConfirmationCodeOrEmailNotFound 400 Oops! An error has occurred.
4366 UnknownConfirmationCodeOrEmail 400 Oops! An error has occurred.
4367 UnexpectedDiscountAppliedDuringLoyaltyRewards 500 Oops! An error has occurred.
4368 TheatreOutage 400 Oops! An error has occurred.
4369 UnableToGenerateUniversalParkingBarcodeOrderHasNoActiveTicketOrderItems 500 Oops! An error has occurred.
4370 UnknownVendorId 500 Oops! An error has occurred.
4371 CeCertificateNotfound 500 Unable to retrieve CE certificate.
4372 NoActiveSubscriptionFound 404 Oops! An error has occurred.
4373 UnableToFindFavoriteTheatre 400 Please set a favorite theatre in your account to purchase loyalty products.
4374 PricePointNotSetForWebProduct 501 Oops! An error has occurred.
4375 OrderItemsWithDifferentBoxOfficeScheduleIds 400 All items in an order must have the same showtime.
4376 PassProductAlreadyPurchasedForAccount 400 This product has already been purchased for this customer's account for effective year: 0.
4378 AzureAuthFailure 500 Oops! An error has occurred.
4379 ShowtimeIsMemberExclusive 400 This showtime is exclusive to loyalty members.
4500 UnknownOrderId 404 Oops! An error has occurred.
4501 UnknownProduct 404 Oops! An error has occurred.
4502 UnknownAccountId 404 Oops! An error has occurred.
4503 UnalterableEntity 400 Oops! An error has occurred.
4505 TenderAmountMismatch 400 Oops! An error has occurred.
4506 UnknownOrderToken 404 Oops! An error has occurred.
4507 UnknownBoxOfficeScheduleArchive 404 Oops! An error has occurred.
4508 ZeroGiftCardAmount 400 The gift card number you entered has no value remaining. Please enter an alternate gift card or proceed with an alternative payment method.
4509 UnknownStoredCard 400 Oops! An error has occurred.
4510 DuplicateGiftCardInWallet 400 Gift card is already in your wallet.
4511 DuplicateCreditCardInWallet 400 Oops! An error has occurred.
4512 ZeroLoyaltyCardAmount 400 Oops! An error has occurred.
4513 InsufficientLoyaltyPoints 400 Oops! An error has occurred.
4514 InvalidLoyaltyAccountStatus 400 Oops! An error has occurred.
4515 ZeroTenderAmount 400 Oops! An error has occurred.
4517 RefundAmountTooLarge 400 Oops! An error has occurred.
4518 ZeroStoredGiftCardAmount 400 The gift card number you entered has no value remaining. Please enter an alternate gift card.
4519 MaxNumberOfStoredGiftCards 400 You have reached the maximum limit on stored gift cards.
4520 MaxNumberOfStoredCreditCards 400 You have reached the maximum limit on stored credit cards.
4521 UnknownBalanceInquiryLogReferenceNumber 404 Oops! An error has occurred.
4523 UnknownVendorKey 400 Your Vendor Token could not be found.
4528 InsiderOrderMustContainConcessionsToUseRewards 400 Oops! An error has occurred.
4529 InsiderRewardsCannotExceedConcessionsTotal 400 Loyalty rewards used by Insider Members cannot exceed the amount of concessions purchased.
4530 MaxNumberOfStoredDisneyCards 400 You have reached the maximum limit on stored Disney cards.
4531 DuplicateDisneyCardInWallet 400 Disney Rewards Redemption Card is already in your wallet.
4532 LessThanZeroStoredDisneyCardAmount 400 The Disney Rewards Redemption Card you entered invalid and cannot be stored in your wallet.
4533 SubscriptionChargeRetryFailed 404 Your credit card has been updated, but we were unable to successfully complete the charge for your subscription account.
4535 CannotDeleteCard 400 Cannot remove Primary Credit Card.
4536 CardHolderPartialInformation 400 The credit card billing information has not been updated due to incomplete card holder information.
4537 InsufficientGiftCardBalance 400 Oops! An error has occurred.
4538 CreditCardSettlementFailed 400 We were unable to successfully complete the transaction for your account.
4539 InvalidGiftCardType 400 The gift card tender provided is not valid.
4540 InvalidTenderType 400 The tender provided is not valid.
4542 EmptyBodyContent 400 Oops! An error has occurred.
4543 BraintreeSubscriptionNotFound 400 A subscription was not found
4544 FailedSendingFraudCheckRequest 500 Oops! An error has occurred.
4545 FailedToReceiveFraudCheckResponse 500 Oops! An error has occurred.
4546 RisFraudCheckDeclined 400 Oops! An error has occurred.
4547 AddressMissingInformation 400 The credit card billing information has not been updated due to incomplete card holder information.
4548 CardHolderIncorrectEmailFormat 400 The credit card has not been added/updated due to incorrect email address formatting.
4570 ServiceCommunicationException 400 An error occurred while getting your wallet details. Please try again.
5119 ServiceCommunicationException 400 An error occurred while communicating with Theatre Api Adapter. Please check the Theatre Logs for details.
5222 ServiceCommunicationException 400 An error occurred while communicating with Web Vendor Api Adapter. Please check the logs for details.
5600 InputRequired 400 Oops! An error has occurred.
5601 MissingProducts 400 Oops! An error has occurred.
5602 ProductSkuRequired 400 Oops! An error has occurred.
5603 InvalidProductQuantity 400 Oops! An error has occurred.
5606 InvalidProductSku 400 Oops! An error has occurred.
5608 InvalidMovieId 500 Oops! An error has occurred.
5609 InvalidTheatreId 500 Oops! An error has occurred.
5616 UnexpectedBuilderError 500 Oops! An error has occurred.
5618 InvalidConvenienceFeeWaiveConfiguration 500 Oops! An error has occurred.
5619 ServiceCommunicationException 400 An error occurred while communicating with Convenience Fee Api Adapter. Please check the Convenience Fee New Relic Logs for details.
5620 FeeConfigurationIdNotUnique 500 Oops! An error has occurred.
5803 InvalidPagingSpecified 400 Oops! An error has occurred.
5811 ServiceCommunicationException 400 An error occurred while communicating with Concessions Api Adapter. Please check the logs for details.
6232 ServiceCommunicationException 400 Oops! An error has occurred.
6700 VendorKeyRequired 400 Oops! An error has occurred.
6701 ValidationException 400 Oops! An error has occurred.
6702 SalesforceException 500 Oops! An error has occurred.
6703 InvalidEmailMessageDetails 400 Oops! An error has occurred.
6704 InvalidCampaignNameVendorKey 400 Oops! An error has occurred.
6705 ItemTenderMismatch 400 Oops! An error has occurred.
6706 UnknownTheatre 404 Oops! An error has occurred.
6707 InvalidVendor 401 Oops! An error has occurred.
6708 UnknownError 500 Oops! An error has occurred.
6709 UnknownAccountId 404 Oops! An error has occurred.
6710 BadTemplateName 400 Oops! An error has occurred.
6711 PoorlyFormedEmailAddress 400 Ops, The email provided doesn't look quite right
6712 OrderItemNotFound 404 Oops! An error has occurred.
6713 UnknownBoxOfficeScheduleArchive 404 Oops! An error has occurred.
6714 UnknownTenderType 404 Oops! An error has occurred.
6715 SmtpEmailFailure 500 Oops! An error has occurred.
7200 ServiceCommunicationException 503 Oops! An error has occurred.
7201 InvalidDisneyRewardsCard 400 The Disney Rewards card specified is not valid. Please try again.
7202 DisneyConnectivityError 503 Unfortunately we're experiencing technical difficulties. Please try again later.
7203 InvalidProductSku 400 Oops! An error has occurred.
7204 InvalidPaymentAuthorizationsInputModel 400 Oops! An error has occurred.
7205 InsufficientBalance 400 Oops! An error has occurred.
7206 MissingProducts 400 Oops! An error has occurred.
7207 ProductSkuRequired 400 Oops! An error has occurred.
7208 RefundFailure 503 Oops! An error has occurred.
7209 DisneyMissingCertificate 503 The certificate is missing.
7301 TaxServiceCommunicationFailure 500 Oops! An error has occurred.
7303 MissingOrder 400 Oops! An error has occurred.
7304 InvalidOrderId 400 Oops! An error has occurred.
7305 InvalidTheatreNumber 400 Oops! An error has occurred.
7306 InvalidTransactionSource 400 Oops! An error has occurred.
7307 InvalidTransactionType 400 Oops! An error has occurred.
7308 InvalidOrderGuid 400 Oops! An error has occurred.
7309 MissingOrderItems 400 Oops! An error has occurred.
7311 RequiredOrderItemId 400 Oops! An error has occurred.
7312 MissingItemTypeIdentifier 400 Oops! An error has occurred.
7313 InvalidTaxAmount 400 Oops! An error has occurred.
7314 RequiredPreExemptionTaxAmount 400 Oops! An error has occurred.
7315 InvalidRetailPriceAmount 400 Oops! An error has occurred.
7316 InvalidSalePriceAmount 400 Oops! An error has occurred.
7317 InvalidDiscountId 400 Oops! An error has occurred.
7318 InvalidDiscountValue 400 Oops! An error has occurred.
7320 RequiredExemptionCertificateNumber 400 Oops! An error has occurred.
7321 InvalidExemptionCertificateCertificateAuthority 400 Oops! An error has occurred.
7322 InvalidQueueOption 400 Oops! An error has occurred.
7324 ReprocessedDateTimeUtcIsNotNull 400 Oops! An error has occurred.
7325 InvalidBaseUrlSetting 503 Oops! An error has occurred.
8000 InvalidApplicationSetting 500 Oops! An error has occurred.
8001 NoTermsAndConditionsFound 500 No terms and conditions could be found for submitted subscription type.
8002 NoTermsAndConditionsType 500 No terms and conditions could be found for submitted subscription type.
8003 NoLoyaltyAccount 404 User does not have a loyalty account.
8006 NullLoyaltyExpirationDate 500 An error occured. Please try again later.
8007 LoyaltyUpgradeUnsuccessful 500 An error occured while upgrading loyalty.
8008 DirectEnrollmentNotSupportedForType 400 Direct enrollment not supported for type .
8009 NoTheatreProductSubscription 404 Theatre does not support/or configured for submitted subscription.
8012 CannotParseEnumeration 500 An error occured. Please try again later.
8013 NoProductSubscriptionsFound 404 Product subscription Not found
8014 NullSubscriptionAccountEffectiveDate 500 An error occured. Please try again later.
8015 NoActiveSubscriptionFoundForAmcAccountId 404 No active subscription found.
8016 CannotCancelSubscription 500 An error occurred while trying to cancel the subscription.
8017 CannotDeActivateSubscription 500 An error occurred while trying to deActivate the subscription.
8018 InvalidStatusCode 400 Invalid status code.
8020 InvalidUpgradePortfolioId 404 Invalid Loyalty PortfolioId
8021 CannotUpdateSubscriptionExpirationDate 500 An error occurred while trying to update the subscription/loyalty expiration date.
8023 CannotCancelSubscriptionInBrainTree 500 An error occurred while attempting to cancel the subscription in BrainTree.
8024 MultipleSubscriptionsFound 400 An inquiry expecting a single result returned multiple results.
8026 NoPrimaryCreditCard 404 No Primary Credit Card is linked to account.
8027 BraintreeSubscriptionNotCreated 500 An error occured creating the subscription. Please try again later.
8028 NoTenderTypesFound 404 An error has occured. Please try again later.
8029 NoPlanTypesFound 404 An error has occured. Please try again later.
8030 NoTerminationFeeGroups 404 An error has occured. Please try again later.
8031 NoTenderMerchantSubscriptionLinked 500 An error has occured. Please try again later.
8035 InvalidTheatre 400 Please select a valid theatre.
8036 CannotUpdateSubscriptionPrice 500 An error occurred while trying to update the subscription's monthly charge amount.
8037 NoCancelledActiveAccountFoundForRollback 500 An error occurred while trying to update the subscription's monthly charge amount.
8038 CannotUpdateSubscriptionPriceInBraintreeSubscriptionNotFound 500 An error occurred while trying to update the subscription's monthly charge amount.
8039 CannotUpdateSubscriptionPriceInBraintreeInvalidSubscriptionStatus 400 An error occurred while trying to update the subscription's monthly charge amount.
8043 SubscriberProfileNotInValidState 500 An error occurred while attempting to create the subscription.
8044 InvalidUpgradePath 400 Invalid upgrade path.
8045 CannotDowngradeNonSubscriptionPortfolioId 400 Invalid Loyalty PortfolioId for downgrade.
8046 NoPlanTypesFoundForTheatre 404 An error has occured. Please try again later.
8048 FailedToLogSubscriptionPriceChange 500 An error occurred while trying to update the subscription's monthly charge amount.
8049 TenderMerchantSubscriptionRequired 500 An error has occured. Please try again later.
8050 InvalidSubscriptionTransferReason 400 Sorry, we were unable to transfer your subscription to the specified theatre. Transfer reason invalid.
8051 ProductSubscriptionTypeMustBeSameForTransfer 400 Sorry, we were unable to transfer your subscription to the specified theatre. Incorrect subscription type provided.
8052 TheatreRequiredForTransfer 400 Sorry, we were unable to transfer your subscription. Theatre not specified.
8053 TheatreMustBeDifferentForTransfer 400 Sorry, we were unable to transfer your subscription. No change specified.
8054 NoSubscriptionProductFound 404 An error occurred while creating a new subscription account.
8055 ErrorDowngradingNonSubscriptionPortfolioId 400 Invalid Loyalty PortfolioId for downgrade.
8056 VendorNotFound 404 Invalid web vendor.
8057 TheatreNodeNotFound 404 An error occurred while attempting to determine discount eligibility status.
8058 DiscountEligibilityCheckUnsuccessful 500 An error occurred while checking discount eligibility.
8059 InvalidShowtime 400 Please select a valid showtime.
8060 AttributesNotFoundForTypeCode 404 An error occurred while checking account transfer eligibility.
8061 CounterNotFound 404 An error occurred while checking account transfer eligibility.
8062 ProductNotFound 404 An error occurred while checking account transfer eligibility.
8063 NotificationNotFound 404 An error occurred while checking account transfer eligibility.
8065 ProductSubscriptionTypeRequiredForUpgradeOrDowngrade 400 Sorry, we were unable to transfer your subscription. Subscription type not specified.
8066 ProductSubscriptionTypeMustBeDifferentForUpgradeOrDowngrade 400 Sorry, we were unable to transfer your subscription. Incorrect subscription type provided.
8067 InvalidProductSubscriptionTypeUsageTier 500 An error occurred while determing product subscription usage tier.
8068 InvalidProductSubscriptionAccountUsageTier 500 An error occurred while determing product subscription usage tier.
8069 NewUsageTierMustBeGreaterForUpgrade 400 Sorry, we were unable to upgrade your subscription. The new usage tier must be greater than the existingusage tier.
8070 NewUsageTierMustBeLessForDowngrade 400 Sorry, we were unable to downgrade your subscription. The new usage tier must be less than the existing usage tier.
8071 NewUsageTierMustBeSameForTransfer 400 Sorry, we were unable to transfer your subscription. The new usage tier must be the same as the existing usage tier.
8072 NoAmcAccountId 400 An error has occurred
8073 IneligbleForDowngrade 400 Sorry, we were unable to downgrade your subscription.
8074 InvalidSideEffectContext 500 An error has occurred
8075 InvalidRollbackStatus 400 An error has occurred
8076 PendingDowngradeRequiredForDowngradeRollback 400 An error has occurred
8077 CannotActivatePendingActivationAccount 500 Sorry, we were unable to downgrade your subscription.
8078 InvalidBillingStatusCode 400 Your A-List membership requires updated payment information before you can proceed with this change. Please click Continue to update your payment information.
8079 LoyaltyDowngradeUnsuccessful 500 An error occured while downgrading loyalty.
8080 CannotUpdateProductSubscriptionMerchantToken 500 An error occured updating the subscription to use a new Braintree account.
8081 CannotUpdateProductSubscriptionToActiveState 500 Sorry, the subscription was not activated due to an error .
8082 SubscriptionHasNotExpiredCannotMigratePlan 400 Cannot migrate subscription to a new plan.
8083 CannotFindPlanToReplaceSubscription 500 Cannot find replacement plan for current subscription.
8084 RequiredExceptionNotPassed 500 Error rolling back Product Subscription Account
8085 TheatreMustBeSameForPlanMigration 400 Sorry, we were unable to transfer your subscription.
8086 NewUsageTierMustBeSameForPlanMigration 400 Sorry, we were unable to transfer your subscription. The new usage tier must be the same as the existing usage tier.
8087 UnableToPurgeFriends 500 Unable to Purge Friends.
8088 RefundOrderGroupOrderProducedAnError 500 An error occured while refunding a future reservation for an order belonging to an entourage order.
8089 LoyaltyAccountNotInExpectedState 400 The loyalty account was not in the expected state.
8090 UnhandledSideEffectException 500 An unexpected error occurred processing the request.
8091 CannotReactivateActiveProductSubscriptionAccount 400 An active A-List subscription already exists for this account.
8093 CouldNotFindBraintreeSubscription 500 Subscription not found.
8094 CannotUpdateNextBillingDateUnexpectedException 500 Failed to update the next billing date for due to an unexpected error
8095 RequiredDataMissing 500 Failed to
8096 InvalidEnumValue 400 Failed to
8097 FailedToSaveData 500 Failed to
8098 ProductSubscriptionExists 400 An error occurred while attempting to create the subscription.
8099 InvalidStateException 500 An unexpected error occurred processing the request.
9001 ServiceCommunicationException 400 Oops! An error has occurred.
9002 FailedLoyaltyDowngrade 500 An error occurred while trying to the subscription.
9003 NoWebProductFound 404 Invalid Web Product. Please try again.
9004 MultipleWebproductsWithSameName 300 Selected first active web product with greatest expiration date
9005 InvalidLoyaltyAccountType 400 Invalid Account type for the subscription update.
9006 FailedToUpdateTransferPortfolio 500 Failed transferring loyalty portfolio
9007 InvalidPortfolioId 404 Invalid Loyalty PortfolioId
9201 UnknownTemplate 404 No SMS API template exists with given name and template text.
9202 InvalidMessageDetails 400 Invalid or Insifficient parameters provided for sending sms
9203 InvalidBaseUrlSetting 500 SMS Api URL is incorrect
9205 UnknownSeviceEndpoint 400 No such endpoint is exposed by SMS Api.
9206 NoTemplatesPresent 500 There exists no sms templates
9207 BitLyCommunicationError 500 An error has occurred. Please try again later.
9208 BitLyBadRequest 400 Invalid request / parameters sent for Url Shortening
9209 BitLyNullResponse 503 No Response was received from bitLy
9210 InvalidLinkBuilderState 400 Invalid SMS Link
9211 OptedOutSubscriber 404 Subscriber not subscribed to the loyalty trigger preference in AMC
9212 UnknownSubscriber 404 No Subscriber exists with given loyalityId
9213 InvalidLoyaltyAccountId 400 No Loyalty Id provided for the request
9214 ServiceCommunicationException 400 An error occurred while communicating with Sms Api Adapter. Please check the Sms API Splunk Logs for details.
9300 InvalidBaseUrlSetting 500 Oops! An error has occurred.
9301 InvalidOrderStatus 400 Oops! An error has occurred.
9302 InvalidVendorOrder 403 Oops! An error has occurred.
9303 InvalidRefundWindow 400 Oops! An error has occurred.
9304 InvalidRefundReason 400 Oops! An error has occurred.
9305 InvalidOrderId 400 Oops! An error has occurred.
9306 InvalidVendorId 401 Oops! An error has occurred.
9307 InvalidTenderType 400 Oops! An error has occurred.
9308 InvalidOrderType 400 Oops! An error has occurred.
9309 UnableToObtainShowtime 500 Oops! An error has occurred.
9310 WebProductNotAuthorized 400 Oops! An error has occurred.
9311 PickupDateTimeInPast 400 Oops! An error has occurred.
9312 AlreadyDelivered 400 These tickets have been scanned and are non-refundable. Please visit or contact Guest Services if you believe this is an error.
9313 ValidationError 500 Oops! An error has occurred.
9314 InvalidLineNumbers 400 Oops! An error has occurred.
9315 ServiceCommunicationException 500 An error occurred while communicating with Refund Api Adapter. Please check the Refund Logs for details.
9316 AlreadyRefunded 400 Oops! An error has occurred.
9317 RefundTicketError 500 Oops! An error has occurred.
9318 InvalidRefundAttempt 400 Oops! An error has occurred.
9319 InvalidVendorRefund 401 Oops! An error has occurred.
9320 RefundRetryFailed 500 Oops! An error has occurred.
9321 UnableToObtainTicketStatus 500 Oops! An error has occurred.
9322 RefundRetryLimitExceeded 400 Oops! An error has occurred.
9323 TransactionNotInRefundableStatus 400 Oops! An error has occurred.
9324 RefundFundsUnavailable 400 Oops! An error has occurred.
9325 InvalidRefundProduct 400 The selected product is not valid for refunds.
9326 CannotRefundFeesViaSelfService 400 Oops! An error has occurred.
9327 OnlyCustomerPortalCanRefundOnlyFees 400 Oops! An error has occurred.
9328 MustAlsoRefundProduct 400 Oops! An error has occurred.
9329 ItemDoesNotHaveConvenienceFee 400 Oops! An error has occurred.
9330 ConvenienceFeeAlreadyRefunded 400 Oops! An error has occurred.
9331 UnableToCancelAListSubscriptionError 500 Oops! An error has occurred.
9332 StubsMembershipCannotBeRefundedViaSelfService 400 Oops! An error has occurred.
9333 ConvenienceFeeWaived 400 Oops! An error has occurred.
9334 DeliveryFeeNotRefundable 400 Oops! An error has occurred.
9335 OrderHasBeenModified 400 Oops! An error has occurred.
9336 OrderHasNoAccount 400 Oops! An error has occurred.
9337 AccountHasNoPendingDowngrade 400 Oops! An error has occurred.
9338 VendorCannotCancelDowngrade 400 Oops! An error has occurred.
9339 CouldNotRetrieveProductSubscriptionAccount 500 Oops! An error has occurred.
9340 CouldNotRetrieveSubscriberProfile 500 Oops! An error has occurred.
9341 UnknownDigitalProduct 500 An error occurred while getting refund information for the product.
9343 CannotUseForceRefundOptions 400 Oops! An error has occurred.
9344 CouldNotRetrieveLoyaltyAccount 500 Oops! An error has occurred.
9345 RefundFailureNotFound 404 Oops! An error has occurred.
9346 MissingOrInvalidParameters 500 Oops! An error has occurred.
9347 UnableToCancelAListMissingLoyaltyCardNumber 500 Oops! An error has occurred.
9348 UnableToCancelAListSubscriptionNotFound 404 Oops! An error has occurred.
9349 VoucherRedeemed 500 Oops! An error has occurred.
9350 VoucherInactive 500 Oops! An error has occurred.
9351 UnknownWebProduct 500 Oops! An error has occurred.
9352 MustRefundAllConcessionsError 400 Sorry, all Food & Drink items must be refunded together.
9353 OrderItemRefundErrorRefundWholeOrder 500 We're sorry, we had to refund your entire order due to an error processing your partial refund request.
9357 BitPayInvoiceNonRefundable 400 Oops! An error has occurred.
9358 PendingOrderId 400 Oops! An error has occurred.
9359 ZoomRoomCannotBeRefundedViaSelfService 400 Oops! An error has occurred.
9360 ServiceCommunicationException 400 An error occurred while communicating with Email Api Adapter. Please check the logs for details.
9361 CannotSendInternalZoomRoomCancellationEmail 500 Oops! An error has occurred.
9800 InvalidBaseUrlSetting 500 Invalid base URL found
9801 VoucherNotFound 404 No voucher found
9802 ExecuteQueryFailure 500 Unable to insert/update voucher
9803 UnableToVoidVoucher 500 Unable to void voucher
9804 UnableToCreateVoucher 400 Unable to create voucher.
9805 UnableToRedeemVoucher 500 Unable to redeem voucher.
9806 VoucherTypeNotFound 404 Unable to redeem voucher.
9899 UnableToGetVoucher 500 An error occurred while getting gift voucher information.
9999 TaxApiCommunicationException 500 An error occurred while communicating with a service.
12000 NotFoundWebVendor 404 Oops! An error has occurred.
12001 NotFoundWebVendorSetting 404 Oops! An error has occurred.
12002 BadRequestInvalidVendorId 400 Oops! An error has occurred.
12003 BadRequestInvalidVendorAuthorizationGuid 400 Oops! An error has occurred.
12004 NotFoundWebAppliationEndpoint 404 Oops! An error has occurred.
12005 VendorOrAccountNotAuthorized 403 Oops! An error has occurred.